Norfolk, VA Personal Injury Attorney Report – Our Top Rating with the Better Business Bureau

Cooper Hurley Injury Lawyers was recently admitted into the Norfolk Better Business Bureau, attaining an A+ rating.

Accreditation is important because the BBB uses the information it gathers from consumers and other businesses to vet businesses to become members. As experienced Norfolk and Virginia Beach, VA personal injury attorneys, we are pleased to have achieved the top rating available.

This rating recognizes a history of no complaints registered with the BBB in the last three years.

The BBB was founded in 1912, and celebrates its Centennial this year.

It is a corporation comprising a number of separately governed and incorporated local BBB organizations in the United States and Canada, affiliated with the Council of Better Business Bureaus (CBBB). It is not affiliated to any government or state agency.

The BBB collects and archives information it receives about businesses, both locally and nationally.

Its mission to work toward an “ethical marketplace where buyers and sellers can trust each other.”

According to its website BBB accomplishes this mission by:

• Creating a community of trustworthy businesses
• Setting standards for marketplace trust
• Encouraging and supporting best practices
• Celebrating marketplace role models, and;
• Denouncing substandard marketplace behavior

Trust in business leads to integrity and performance, according to the BBB’s Norfolk, VA website.

“Integrity includes respect, ethics and intent. Performance speaks to a business’s track record of delivering results in accordance with BBB standards and/or addressing customer concerns in a timely, satisfactory manner.”

BBB accreditation is not a right of businesses

“BBB Accreditation is an honor – and not every company is eligible,” the BBB states on its website “Businesses that meet our high standards are invited to join BBB. Businesses meeting BBB standards are presented to local Boards of Directors (or designees) for review and acceptance as a BBB Accredited Business.”

All BBB accredited businesses have agreed to live up to the bureau’s “ Standards for Trust,” a comprehensive set of policies, procedures and best practices focused on how businesses should treat the public.

The BBB does not compare businesses against each other, but it “evaluates businesses against our standards,” it states on its website.

The Norfolk and Virginia Beach based personal injury law firm, Cooper Hurley, handles automobile, truck, and motorcycle injuries. John Cooper and Jim Hurley have over 40 years of combined experience in handling auto injury accident claims. Attorney John Cooper has been named to Virginia “Super Lawyers” since 2010. Cooper Hurley represents people hurt in accidents in Norfolk, Virginia Beach, Portsmouth, Suffolk, Chesapeake, Hampton, Newport News and throughout VA, and always put the best interests of our clients first. The firm is recognized by other lawyers as “AV” by Martindale-Hubbell, a national attorney rating service, for our top level of legal skill and highest ethical standards. If you need help or advice about a serious injury, please call us at (757) 455 -0077 or contact us through this website.